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Survey
Conduct surveys and opinion polls via voice calls to gain insights on customer experiences, choices and preferences.
IVR Call Center
Remote Call Center software for businesses to enable agents to work from anywhere, anytime.
Text2Speech
Add voice self-service to your existing application to provide a better service and free up your agents to handle higher-value interactions.
IVR Broadcast OTP
The 6 digit numeric password that will be sent on customer registered mobile number instantly via call, that will be valid only for one successful transaction or 30 minutes.
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Enterprise
Obtain all your cloud communications solutions through one provider.
Operators
Optimize your operations and remove the headache of network management.
Communication Service Providers
Accelerate your innovation and maintain your competitive edge with our comprehensive communications solutions.
Marketing
Impress your customers effortlessly with personalized messaging throughout the customer journey.
Operations
Boost operational efficiency and customer satisfaction with timely, relevant notifications.
Customer Service
Engage customers on their terms, on their channels. Our cloud-based communications platform brings your legacy support into the digital age!
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Documentation
Get Started with Komunika API
Integrate any communication channel or module by using our flexible and programmable API stack.
Integrate any communication channel or module by using our flexible and programmable API stack.
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Deliver a box full of
"Wow, that's amazing." Speech recognition to build effective and efficient Customer Journey
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Enable a better Customer Journey
Build voice activated interaction for more meaningful experience
Easy to Implement
Easily integrate SIP, VoIP or PTSN calling into any business application
No Hidden Cost
Pay only for what you use. We offer flexible pricing that suits your use case.
Easy to Scale
Easily integrate SIP, VoIP or PTSN calling into any business application
Our Products
Streamline customer interactions through one omnichannel API and engage customers with personalized conversations on the channels they already use! Whether you’re looking to create seamless marketing automation flows, provide world-class customer care, build a survey IVR, or broadcast OTP our Conversation API can do it all! And of course, it integrates seamlessly into your existing solutions.
Survey
IVR Broadcast OTP
IVR Call Center
Text To Speech
Solutions
We engage customer on anywhere and anytime on their phone calls
Connect with customer everywhere they want to interact with you – from their phone calls – within a single powerful platform.
Solution we provide
Development
1. Advertise a local number
Your customer call a local virtual number to reach your business2. Customers call your business
When they call, your customers are greeted with pre-recorded voice or text-to-speech prompts, including a menu of options they can select by pressing keys on their phone.3. Customers help themselves
Customers can accomplish many routine tasks in the IVR without agent intervention and can easily transfer to an agent who will have the context of their call when answering.4. Your application adapts
As conditions such as queue length change, the call flow adapts automatically to better service customer needs, based on your application logic.The future of customer experience is conversational
Don't talk at your customers. Talk with them. No matter what channel they're using, you get 100% reach and endless possibilities - all with a single API. Now you can personalize every conversation, at scale!
Check Our API
We want to work with you
Get special offers and be part on our service partners
More Details
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Start developing now with free credit. No credit card required. Contact us below
info@komunika.asia
(62-21) 7883 5337